Do you have a mail order catalog?
We are constantly adding new items to our inventory and do not offer a paper catalog.
Will ordering through you website process my order faster?
We prefer you order through our secure website, as internet orders are given priority status and will be filled much more quickly than orders placed by phone or email. When you place an online order, you will receive a confirmation email once the order is received.
Is your web site secure?
USBEADERY.COM, LLC uses Secure Sockets Layer software (SSL) that is among the best in use today by e-commerce Web sites.
Your personal information, including sensitive credit card information, is encrypted so it is indecipherable by others as it travels across the Internet.
How does secure shopping work?
The SSL technology works by sending all of your personal information, including credit card number, name and address information to a merchant service bureau (credit card processing company) in an encrypted code. Your credit card is processed live by merchant services and USBEADERY.COM, LLC does not have access to your credit card number.
When ordering by phone, is my credit card information safe?
USBEADERY.COM, LLC also pledges to use the best and most accepted methods and technologies to insure your personal information is safe and secure. When ordering my phone, your credit card information is not stored and is immediately shredded. If you have any other questions about the safety and security of your personal information, please do not hesitate to call or e-mail us. If you feel more comfortable placing an order by phone, feel free to call 1-804-929-1012, Mon-Fri 9-6.
Do you accept PayPal?
Yes. We accept PayPal.
What credit cards do you accept?
For your convenience, we accept Visa, MasterCard, and Discover cards. All charges on your statement will read "U S Beadery".
Do you accept checks or money orders?
USBEADERY.COM, LLC accepts checks, money orders, and cashiers checks. Make all checks payable to U S Beadery. Payment by Check or Money Order will require an extra 10 working days for check clearance. Orders WILL NOT be shipped until payment has been cleared.
Send all checks and money orders to:
PO Box 963
Glen Allen, VA 23060-0963